Frequently Asked Questions

SHIPPING POLICY

PLEASE NOTE* Pre-orders will be open for one week. Please allow for 10-14 business days for your order to be delivered from the date that the pre-order closes. Each hat is handmade, we appreciate your patience! Once your order has shipped, you will receive a shipping confirmation email with your tracking number attached. If you have any questions about your order, email rowdyhouseshop@gmail.com

How much is shipping?

Domestic shipping is a $7 flat rate unless you decide to upgrade! For orders with 12 or more hats, enjoy shipping on us!

Where do you ship?

We only offer domestic shipping currently! 

RETURN POLICY

All sales are final at this time since each hat is custom/hand made. If you have any questions about your order, please email rowdyhouseshop@gmail.com. We apologize for any inconvenience. 

CUSTOM ORDERS

Thank you so much for your interest in Rowdy House. We are so happy you want to work with us and would be thrilled to be a part of your event! Please email rowdyhouseshop@gmail.com for all custom inquiries. We will be in touch soon!